How do I log in to MoneyPenny?
You can access your account with the business link of your company. This will be sent to you in an email, following registration.
When you reach the login page, simply insert your username/email address and password, then click ‘Login’.
I logged into my account, but I can’t access all my features.
This may happen if you log in to your account with the credentials of another user role. (Account Owner – Client – Staff Leader – Staff Member – Capture Data – Tax Consultant)
Different roles will have different access levels to your company account and logging in with different role credentials will change the displayed account view.
What do I do if my account is past due or suspended?
Don’t panic. After cancellation, we always save your account data for some period (you will receive a notification). Data will be restored following payment or purchase of a new subscription plan.
To buy a subscription:
Log in to your account ➝ click ‘Upgrade’ on the required plan ➝ enter your credit card details and click ‘Save’.
For more about subscription plans click here